Privacy Policy

Information Collection and Use


Tikram Airport Services takes its responsibilities regarding the protection of personal information very seriously and treats your information with care. This Privacy Policy outlines our procedures and policies regarding the collection, disclosure and use of personal information that Tikram Airport Services receives or collects from users of our website and/or services. By using this website, you agree to the terms of this Privacy Policy and consent that your personal information may be sent and processed by Tikram Airport Services or suppliers and third parties providing services for Tikram Airport Services in countries with varying applicable data protection laws.


Types of Information We Collect


We collect information about our website visitors and service users so that we can provide them with an experience that is responsive to their needs. For this purpose, we may collect personal data or information that may include your name, e-mail address, mobile number, gender, debit/credit card details (if relevant) and other information. We also may collect and store information about your website visits on an anonymous, aggregate basis. This information may include the time and length of your visit, the pages you look at on our site, and the site you visited just before coming to ours. We may also record the name of your internet service provider. We use this information only to measure site activity and to develop ideas for improving our services.


Purpose of Information Collection


Information may be collected for the following purposes:

  • Fulfilling reservation or information requests;
  • Purchasing products or services;
  • Registering for the Tikram Airport Services program membership;
  • Communicating with you about our services and products;
  • Accommodating your personal preferences;
  • Updating your contact information including your address;
  • Sending you direct marketing messages and communications in relation to the services we offer including advertising campaigns, and/or promotional activities;
  • Performing market research via surveys to better serve your needs and improve the effectiveness of our website; and
  • Administrative purposes such as information system management, accounting, billing and audits, marketing, credit card processing and verification and customer relations correspondences.


Who Do We Share Your Information With?


We may give information about you as follows:

  • to other companies and/or brands affiliated with Tikram Airport Services;
  • to supplies and third parties that we use for the provision of certain services, such as enabling our customers to book hotels, chauffeurs, hire cars, onward flights or other services quickly and easily;
  • to anyone to whom we transfer or may transfer our rights and duties under our agreement with you;
  • to customs and/or immigration departments or other regulatory authorities in your country of departure and/or destination in order to comply with the law in those countries;
  • to third party organizations involved in credit card authorization;
  • if we have a duty to do so or if the law allows us to do so; and
  • to our employees and agents to do any of the above on our behalf, now or in the future.

 We will not use or share your information except in compliance with this Privacy Policy.


To the extent required by law, we may disclose personal information to governmental authorities, or to third parties pursuant to a legal process.


Information We May Place Automatically on Your Computer's Hard Drive


Tikram Airport Services’ website may make use of "cookie" technology to measure site activity and to customize information to your personal tastes. A cookie is an element of data that a website can send to your browser, which may then store the cookie on your hard drive. When you come back to visit us again, we can tailor information to suit your individual preferences. The goal is to save you time and provide you with a more meaningful visit.




Tikram Airport Services does not knowingly collect personal identifiable information from minors. If you are a parent or guardian of someone who is, according to the applicable law, a minor and has provided us with information without your knowledge and consent, you may request that we remove this information by contacting us at the contact numbers +962798997000 and +96265204030 or the email address [email protected]


Who to Contact


If you have previously submitted personal data through the website and would like that information deleted from our records and database, please contact us at the contact numbers +962798997000 and +96265204030 or the email address [email protected]. We will use every reasonable effort to delete this information from our existing files and confirm with you the deletion of your personal data.


Links to Other Websites


In order to anticipate your needs, Tikram Airport Services’ website provides links to other websites and third parties for your convenience and information. We are not responsible for the collection, use, maintenance, sharing or disclosure of data by such third parties; thus, we recommend that you review the privacy statements and policies of linked websites to understand how those websites collect, use and store information.


Updates to the Privacy Policy


Tikram Airport Services may amend this Privacy Policy from time to time in order to meet changes in the regulatory environment, business needs, or to satisfy the needs of our customers, strategic partners and service providers. Updated versions will be posted to our website and date stamped so that you are always aware of when the Privacy Policy was last updated. This Privacy Policy was last updated on 16 April 2018.




We will take appropriate steps to protect the personal information you share with us. We have implemented technology and security features to safeguard the privacy of your personal information.